At SAER Technologies Private Limited, we are committed to customer satisfaction. This policy outlines our terms for cancellations and refunds for products and services offered through our website and platforms.
Cancellation Policy
You may request cancellation of an order or service under the following conditions:
- Cancellations must be made within 24 hours of placing the order.
- The order must not have been processed, shipped, or development work started.
- To cancel, please email us at contact@saertechnologies.com with your order or reference ID.
Refund Eligibility
Refunds will be processed under the following conditions:
- If cancellation is approved within the allowed timeframe
- If the product or service delivered does not match the agreed-upon scope or specifications
- If a service was not delivered within the specified timeline and no alternative resolution was agreed upon
Refund Process
Once approved, refunds will be initiated to the original payment method within 7 to 10 working days. Processing times may vary depending on your bank or payment provider.
Non-Refundable Cases
- Refund requests made after the 24-hour cancellation window
- Products or services already rendered, used, or delivered
- Change of mind after work has commenced or item has been shipped
Contact for Cancellations and Refunds
To initiate a cancellation or refund request, please contact our support team:
SAER Technologies Private Limited
1st floor, Shop no 50, SAER Technologies Private Limited, Model Town - B, Model Town, Malviya Nagar, Jaipur, Rajasthan 302017
Email: contact@saertechnologies.com
Phone: +91-99507 10319
